Please contact Microsoft technical support for assistance. The process cannot continue because the (Visual C++ Redistributable Packages for Visual Studio 2013 (圆4)) install was unsucessful. I was excited to see the links above and your solution for using "Gear_360_ActionDirector_Live_.exe" I used your link but I'm getting this error: They say the issue was with the camera and even sent me a new 360 to solve the issue which of course continues because we know the issue is with Action Director. I am having the exact same issue as ARRELL with the corrupt stitching and have been reading this thread with desperation since Samsung technical support is zero help. The PC apps will continue to receive support until the cut-off date. Most features of the mobile app are available through its desktop counterpart as well. If so, you need this version (ActionDirector 2) The download will be called "Gear_360_ActionDirector_Live_.exe" - NOT "Gear_360_ActionDirector_2005_15L" Its Gear 360 ActionDirector and Gear 360 apps for Windows and Mac respectively will continue to be supported until February 28, 2024. The problem is that, as the OP found, the older version of the software (the one you have) isn't stitching files from the new Gear360 camera - the Gear360 2017 Is that the camera you're using? There's a fair bit of confusion about this.
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